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Archive for the ‘Social Media’ Category

Social Media and Gender

Image

This picture is taken from the latest research report Social Media, Social Life: How Teens View Their Digital Lives from Common Sense Media’s Program for the Study of Children and Media. They surveryed over 1,000 13- to 17-year-olds nationally to understand how they perceive social media (like Facebook and Twitter) affects their relationships and feelings about themselves.

I have just read the headline areas which cover a number of different topics, from wanting time ‘unplugged’ to preferring face to face conversations however the area that particularly struck me from a youthworkers perspective was the bit I’ve highlighted in relation to young womens feelings / thoughts concerning social media.

I hadn’t really thought about social media in the context of gender and this info graphic I think is essential for Youthworkers. (along with the others produced on the website).

I think there can be an assumption by youth workers that social networking and online relationships are happening ‘elsewhere’ (as in not in reality, not on the ground) and therefore aren’t important compared to the actual face to face activity or work that is happening. However so much of a young persons life now (including parents)  is online that it is essential Youth Workers understand what is happening in this area and include it in their curriculum. And the point raised for me by the first picture is what are we doing for young women in this area? How are we supporting them with their thoughts and feelings in relation to what is posted, especially photographs. I’d be interested to hear about youthworkers who are exploring this in their local youth groups, and what they / you are doing to support young people in managing and living ‘online’?

Carers and the internet (via CarersBlog)

I stumbled across this post having been signposted to it by Paige the young person referenced in the post. I think that it demonstrates really well how much more we can do with online services and how much we need to be thinking of this as we move forward in restructuring and developing our own services. Thank you to Michele and Paige for raising the issue.

 Carers and the internetNote: The following blog post has been contributed by Michele Lambert, Web Manager at The Princess Royal Trust for Carers.

Working day in and out on the internet, I can veer from an incessant curiousity and excitement about new technology and its applications to an occassional urge to throw my computer out of the window and make a break for freedom, to a place where the world wide web can’t reach me. It can sometimes feel like communication overlo … Read More

via CarersBlog

Digital Media in the Youth Work Curriculum

Courtesy of Mosman Library

I am currently looking at the programmes that we will be delivering and developing for the Targeted Youth Support part of our new service. In doing this I have been reflecting on how we ensure that we embraceDigital & Social Media and make sure that they are an inclusive part of what we are doing.

For instance when we are looking at risk taking behaviour, are we making sure that we include online risk? When delivering courses on Independent Living do we include advice and information about identity on line, online gaming, healthy lifestyles and the impact of social media as well as other areas of digital media. Do we support young people in how they can use the internet to find information and check whether this information is correct? What digital literacy are we including in our programmes?

These reflections have been prompted by a number of people and reports, that I have recently heard or read. For example:-

In Munch, Poke, Ping  Stephen Carrick-Davies considers the risks which vulnerable young people, excluded from schools and being taught in Pupil Referral Units (PRUs), encounter online and through their mobile phones.

Sangeet Bhullar  is the Founder and Executive Director of WISE KIDS, a non-profit organisation providing innovative training programmes and consultancy in New Media, Internet and Mobile Technologies, Internet Proficiency, Literacy and Safety. A key aspect of their work is founded on the belief that individuals and communities need the knowledge, skills and tools to understand and harness the power of the Internet and Mobile technologies.

Risks and Safety for Children on the internet: the UK Report by Sonia Livingstone, Leslie Haddon, Anke Görzig and Kjartan Ólafsson presents initial findings from a UK survey of children and their parents designed to provide a unique insight into the balance of opportunities and risks experienced by UK children on the internet

Reading these articles and browsing other articles on line have made me wonder how we start to ensure a systemic approach to ensuring that young people, particularly those not in school settings, gain the skills to make informed choices around their use of the internet.

I’d be keen to know if you’re doing anything around this and how you are making sure that digital literacy gets covered in informal education.

Apps and Youth Work

I’ve posted before about my interest in Apps for youth work here. Due to the changes happening within the Service I haven’t been able to pursue my interest as much as I’d like however it’s still brewing there in the back of my mind, especially when we continue to have conversations about social and digital media.

A while back Tim Davies  pointed me in the direction of Apps for Good . I’ve come across them again more recently. Have a look at this interesting app that some young people developed through their school.

I think that projects developing apps could work really well in a youth work setting, especially with those groups of young people who are disengaged from schoool. I also think that it brings a different focus to digital / social media work which can work alongside the (what I feel to be) dominance of social networks and facebook. 

Unfortunately as I am not techie so I still need to work out how I can make this happen!!! Any thoughts?

Youth e-panel and QR Codes

The Youth Participation Team here in West Sussex has continued to look at how we can maximise Social Media. To this end we are researching whether using Quick Response (QR) codes encourages young people to sign up and get involved in our youth e-panels.

West Sussex Youth Support and Development Service (YSDS)  recently worked with the voluntary sector publicising youth services at the South of England Show . They had a very good response and you can see Prince Edward chatting to a group of the young people here.

We seem to be getting a good response to the codes and are currently exploring how else we might use these to publicise our services. I was wondering if anyone else out there had any experience of using QR Codes or suggestions / thoughts on how else we might maximise this sort of technology?

Social Media & Identity in the Public Sector

Yesterday I went to an internal event about Social Media for staff from a cross section of departments within the local authority organised by marketing and communications and facilitated by Public -i . Within the Youth Service, as many readers of this blog will know, we’ve been looking at how we can use social / digital media for some time to engage and work with young people so I was very interested to see our organisational approach and understand what more we need to do.

I have been mulling over the various discussions and trying to make sense of what I was hearing.

I think I was surprised (although I’m not sure why) by the basics that we were discussing re Social Media. The first part of the session was spent ensuring that people had a level of understanding around Blogs, Social Networking sites, the internet space, forums, etc which I had assumed people would already know. Time was also spent looking at the potential of developing and enlarging the networks available on the net to reach a wider audience and engage others in our debates and service developments. One of the local sites mentioned was Jon Jollys blog as an example of reaching a wide range of people involved in a particular area of work. Another was Adur Voluntary Action. The day progressed with quizzes that supported peoples’ understanding of how wide ranging social networks are and why we should be involved in them as an organisation.

There followed some interesting discussions about brand / identity and how much you can or can’t control the space. I was particularly interested in Catherine Howe’s   take on online and offline identity which she has blogged about here. This has given me food for thought and is quite pertinent to some of the discussions we have had at Youth Work Online where there are various discussions about professional boundaries, identity and working with young people. Whilst I understand what Catherine is saying about some of the issues of identity I feel that her discussions don’t go broad enough and tackle the issues of identity in the context of service delivery and engaging with young people and other vulnerable groups online. In my opinion the need for safety and safeguarding should be as paramount in online spaces as offline. This in itself will require separation between professional and personal identities which I think is something that can be difficult to understand. Consequently any developing training for youth workers should consider and deliver on this subject.

Sticking with the theme of identity we looked at branding and what this actually meant in online spaces. At the moment we have (as I am sure so most local authorities) a large number of policies and procedures for publishing and creating press releases and other marketing material. The majority of these are designed to protect the brand, reputation, professionalism and view of our organisation. These policies seem to come adrift in the world of Social Media which by its very nature is about others developing and sharing content with little control over where it goes. A draft policy for servivces developing work using social media sites was then issued for discussion. I was, and still am, surprised that this perpetuated the idea of marketing being about broadcasting and sending out info with little about how to enagage and involve our clients. A corporate approach was also being promoted with little understanding and guidance about using social media for professional development and networking.

At the end of the day I think I gained a better understanding of where we stand corporately with regards to Social Media. The Youth Service has already been tackling some of the issues re identity, co-design, participation and delivering services online. Whilst no means there I think we are clearer about what we need to think about and ways in which we might achieve this. And finally, although we already have links with our Marketing and Communications services I feel that now the time is ripe to work with them even closer in order to really move forward in the modernisation of our services.

Channel 4 SMS Drama

I’m curious about Channel 4s new idea for an SMS drama. Ivy4Evr is being promoted as “an educational project that deals with issues of sex and drugs as part of a frank and detailed drama.”

The site itself looks very limited at the moment (or it could just be the impact I’m experiencing at the moment re. software downloads which I wrote about in a previous post).

I’m interested to see how this progresses as it could be useful as a way in which to engage young people. However I am also wary about the declaration that this is free. They state that:

“If you text her back she will chat to you. Taking part is free but you will pay for any SMS you send to Ivy at your standard rate.”

When you look at the small print in the terms and conditions the whole point of the game is to engage with Ivy, that she will text you and that you need to respond to take part and that response is going to cost, so actually it isn’t free. Maybe I’m playing with semantics here but…..

Anyways, I’m keen to see how it moves forward and interested in the programes foundations. What about you?

Developing Apps for Charity and Youth Work

I’m intrigued by the possibility of developing apps for working with young people through supporting, advising and educating them in all aspects of personal development. Recently I came across iHobo from Depaul, a youth homelessness charity. The free app is designed to challenge perceptions around homelessness and is the work of charity Depaul UK and advertising agency Publicis London. The Charity  identified that it needs to attract new donors to support it’s work, and promote itself to a younger audience, hence the app. According to Depaul:

“A young homeless person lives on your iPhone for three days. Take care of him, or his life could spiral out of control. You’ll need to be there for him, day and night, providing food, money, warmth and support. He’ll alert you when he gets into trouble or needs your help, and the speed of your response could be the difference between him making it through in one piece, or becoming addicted to drugs. Can you keep him on the straight and narrow?”

I haven’t downloaded the app yet to see it in action however I really like the way in which Depaul have identified where it needs to develop. They’re using a range of social media tools to do this, including youtube and mobile technology. Information available states that the app is designed to make you pay attention, and think about how you can make a difference. It uses Apple’s latest “Push Notification” technology to send alerts to you when iHobo needs help. With live interactive footage it is trying to make this  virtual experience as real as possible. In all sorts of ways it is reaching its target audience through the very medium that they are using daily. How many of us are doing that in our youth work, or childrens services? What sort of things could we do with this if we put our minds to it? Not being technical minded I’m not sure how it all works however I’m sure that there can and will be more public service apps in the future.

iHobo is free to download so why not have a look and give it a try? Let me know your thoughts!

Notes from the Connected Generation Conference 2010 – Part One

Courtesy of Elsie esq

WoW! What a day! Thanks to Tim Davies and Katie Bacon!

I am currently reviewing my notes from the Connected Generation Conference and my brain is brimming over with ideas, thoughts and actions!

The day started off with a number of thought provoking speakers. Amy  Sample Ward gave a quick ( :) ) and inspiring talk setting the context for interacting and engaging young people online, Joanne Jopling discussed the detached work she has been delivering with young women in Gateshead and how this moved on line with some of the pros and cons of using Facebook and MSN Katie Bacon discussed the use of social networking for youth participation and talked through some of her experiences in Devon, again highlighting areas that youth workers need to consider when interacting online. Kieron Kirkland, a learning researcher for Futurelab talked through  InfoCow an online resource that supports young people to explore their aspirations and entitlements and engage with the information, networks and tools that can help put these into practice. And finally Mog talked about Digital Storytelling

So – already mind shocked and the cogs whirring we broke down into work shops for further discussions and presentations. Points that I picked up to reflect on were:-

  • How much should we use offline policies as the basis for developing online ones? Whilst I can see that this would be useful I think that it is important to note that young people use and react differently online. Currently they tend to be much more open, will talk, post, and share personal things that they wouldn’t share face to face. Should this therefore be reflected more in online policies?
  • How we include data protection, the use of cookies etc in the policies we develop (still not too clear on this area myself as it is more techy but it was an area I thought needed noting.)
  • The need to ensure that colleagues keep records of their online interactions, just as they would if they had had a telephone conversation, meeting etc with a young person.
  • The need to educate young people around safety and privacy settings. For instance if they are interacting with us online through an SNS and we note that their profile is ‘open’ should we send email messages to let them know and advice on how to change it?
  • To remember the digital divide does exisit and not to suppose all young people know how to use IT and apps that are about.
  • How do young people know they are talking to a bona fide staff member?
  • Making your online space welcoming and youth friendly and maintaining this.
  • The training needs of both staff and young people, including work around personal boundaries, code of conduct , the impact of their digital foot print – thinking about what is behind the profiles and groups, moderations policies etc.

And that was just the morning!!!!! :)

Connected Generation 2010: Social Media and Work with young people

As promised here goes the start of a new series of posts! I’m currently on the train heading down to Bristol for this event which I’m hoping will reinvigorate our endeavours in the world of social media and young people. I have been technically literate !!! (on a WSCC laptop but not the usual one!) and managed to get a dongle to connect and set me up with access to the internet as I journey down. (A new experience but oh how it opens up the world!)

This is a timely conference as we, as other youth services, are in the midst of service cuts and transformation. At the moment there are a series of consultations happening (both online and through stakeholder events) to try to gain more information and interest in the shape of future services. Som of these have raised how much / if services can be delivered online. I am therefore looking forward to ths event and on meeting with colleagues to discuss how they are working and what they have been able to acheive online.

I will keep you posted!

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